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Terms of Service

Last updated: January 1, 2025

Please read these Terms of Service ("Terms") carefully before using the services offered by High Tide Marketing ("Company," "we," "our," or "us"). By engaging our services or accessing our website, you agree to be bound by these Terms.

1. Services

High Tide Marketing provides digital marketing services including, but not limited to, social media management, paid advertising, search engine optimization (SEO), website design and development, video production, content creation, and marketing consultation. The specific services, deliverables, timelines, and fees for each engagement will be outlined in a separate Statement of Work or Service Agreement.

2. Month-to-Month Agreements

High Tide Marketing operates on a month-to-month basis. There are no long-term contracts required. Either party may terminate the engagement with 30 days' written notice. Any fees paid for services already rendered are non-refundable. Outstanding balances for work completed prior to termination remain due and payable.

3. Ownership of Work Product

Upon receipt of full payment for services rendered, all creative assets, content, and deliverables produced by High Tide Marketing for the client become the sole property of the client. This includes but is not limited to: website code, graphic designs, video content, written copy, and advertising creatives. High Tide Marketing retains the right to display completed work in its portfolio unless otherwise agreed in writing.

4. Client Responsibilities

To enable High Tide Marketing to perform its services effectively, clients agree to:

  • Provide timely access to necessary accounts, assets, and information
  • Review and approve deliverables within agreed timelines
  • Provide accurate information about their business, products, and target audience
  • Ensure all provided materials do not infringe on third-party intellectual property rights
  • Maintain sufficient advertising budgets for paid campaigns as agreed

5. Payment Terms

Invoices are due upon receipt unless otherwise specified in the Service Agreement. Late payments may incur a 1.5% monthly interest charge. High Tide Marketing reserves the right to pause or suspend services for accounts with outstanding balances exceeding 30 days. Advertising spend budgets are separate from agency fees and must be maintained by the client directly with the advertising platforms.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement. This includes business strategies, financial information, customer data, and any other information designated as confidential. This obligation survives the termination of the service relationship.

7. Limitation of Liability

High Tide Marketing's liability for any claim arising out of or related to these Terms or the services provided shall not exceed the total fees paid by the client in the three months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages. We do not guarantee specific results from marketing campaigns, as outcomes depend on numerous factors outside our control.

8. Indemnification

Client agrees to indemnify and hold harmless High Tide Marketing, its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorney's fees) arising from: client's breach of these Terms, client's use of our services in violation of applicable law, or any content or materials provided by the client.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Chatham County, Georgia.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify clients of material changes via email or by posting an updated version on our website. Continued use of our services after such changes constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

High Tide Marketing

Savannah, Georgia

Email: [email protected]

Phone: (620) 214-1071